REAL GOLD
Every piece is made with real 14-18 karat gold!
REVIEWS
PRODUCT DETAILS
We stand by the quality and craftsmanship of our merchandise. All of our products are plated with high quality 14-18 karat gold, and if applicable, feature handset stones. Our snowflake pendants are 5 times PVD plated with 18K White Gold, and feature handset AAAAA CZ stones for the perfect shine.
OXALA Snowflake PendantMaterial: BrassFinish: 18K White GoldStone: AAAAA Cubic Zirconia
PRODUCT CARE
CLEANING
To preserve the quality of all jewelry, be sure to wipe down each piece with a microfiber cloth or damp cotton ball after wearing it. This will remove any surface soil and smudges that may be present. It's that simple! When done, be sure to also store all jewelry in a cool dry place, and to keep each piece separate, so there's no chance of them scratching against each other.
PRODUCT CARE
- Don't wear any gold-plated jewelry when applying perfume, make-up, or hairspray.- Before handling gold-plated jewelry, make sure that your hands are free from make-up, lotion, and soil.
- Make sure to remove any gold-plated jewelry when preparing acidic foods.
- Before exercising, remember to remove gold-plated pieces to prevent salts from damaging your jewelry. This also applies to other activities that lead to excessive sweating.
- While you're wearing gold-plated jewelry, don't swim in salt-water or chlorinated pools.
- Remember to store all gold-plated pieces in a cool, dry, and dark place so that they are protected from airborne elements that might cause natural tarnish. wipe each piece down with a soft cloth before storage, just to ensure that there are no oils on the surface that could corrode the golden layer.
SHIPPING
SHIPPING
FREE Standard Shipping in the U.S. on orders over $99.
USA (Domestic)
Standard: 3 - 4 Business Days
Express: 2 Business Days
Overnight: 1 Business Day
INTERNATIONAL
Standard: 4 - 10 Business Days (Possible delays due to Covid-19)
Express: 2 - 4 Business Days
TRACKING YOUR PARCEL
After you place your order, we will get ready and ship your package within 48 hours. Tracking information is automatically emailed to all customers. If you don't receive an email, please check your spam folder.
OXALA will replace your order if your package gets damaged during shipment.
PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.
WARRANTY
At Oxala Jewelry, we stand by the quality of our products! As such, we offer every customer a 6 month warranty. If for whatever reason, your item fades or breaks within the 6 month window, simply send it back to us and we will issue a replacement, or an item of equivalent value in the event that we no longer carry your guaranteed product.
Any Questions? Please e-mail info@oxalajewelry.comOXALA Snowflake Pendant
*FREE Standard Shipping in the U.S. on orders over $99.
USA (Domestic)
Standard: 3 - 4 Business Days
Express: 2 Business Days
Overnight: 1 Business Day
INTERNATIONAL
Standard: 4 - 10 Business Days (Possible delays due to Covid-19)
Express: 2 - 4 Business Days
TRACKING YOUR PARCEL
After you place your order, we will get ready and ship your package within 48 hours. Tracking information is automatically emailed to all customers. If you don't receive an email, please check your spam folder.
OXALA will replace your order if your package gets damaged during shipment.
PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.
What's in the box?
Every order is delivered in our custom packaging. Inside of our signature padded mailer, you'll find our luxurious black box with a satin or velvet carrying pouch, a warranty card that certifies the quality of our products, and a personalized message to thank you for your support! We've got you covered!