At Oxala Jewelry, we make sure the quality of our products is our highest priority! As a result, all of our manufacturing processes are held up to the ISO 9001 standard!
All of our products are plated with high quality 14-18 karat gold, and if applicable, feature handset stones. We begin with our mold, and use that to weld and assemble the base metal used in our merchandise. From there, we run inspections and our products are then PVD plated with 14-18 karat Yellow or White Gold 3-5 times, to ensure there's no fading. If applicable, we then handset the highest grade AAA-AAAAA CZ stones, for a superior shine from all angles of light. Once the piece is finalized and up to our standards, we engrave our logo on the back of our pendants, or one of our customized locks, for a more personal finish. From there we review each piece a minimum of 3 times before we send it out to you, our valued customer!
We stand by our quality and as such, offer a 6 month warranty on all of our products! If for whatever reason, your item fades or breaks within the 6 month window, simply send it back to us with the warranty card and we will gladly issue a replacement, or an item of equivalent value in the event that we no longer carry your guaranteed product.